Total Skin Repair Protocol transformation – %100 Results Guaranteed+ Advanced Skin Correction Program (Results or Refund) 3 months - 24 hours access.

This is our premium treatment journey – for clients who want not just results, but transformation. Over 3 months, you’ll receive personalised treatments designed to repair, restore, and rejuvenate your skin, while receiving exclusive one-on-one sessions with our experts.

Total Skin Repair Protocol – %100 Results Guaranteed+ Advanced Skin Correction Program (Results or Refund) 3 months - 24 hours access.

✨ We go beyond surface-level care – asking the right questions about your skin, lifestyle, diet, and the Australian environment to ensure your plan is uniquely yours.

✔ Intensive results-driven program

✔ Exclusive one-on-one consultation and ongoing advice

✔ Tailored blend of local and global skincare wisdom

T AND C‘s APPLIES

EZZA Skincare Coaching Terms & Conditions

By purchasing any skincare coaching service from EZZA Australia, the client agrees to the following terms and conditions.

1. Coaching Term

The client is purchasing a coaching service for the full agreed coaching period. The coaching period begins on the date the service is purchased unless otherwise agreed in writing.

2. Client Responsibility

The client agrees to actively participate throughout the coaching period. This includes following the recommended skincare routine, using products as directed, attending check-ins where required, and responding to reasonable requests for updates, photos, or progress information.

3. Communication and Participation

Coaching results depend on regular communication and cooperation. If the client repeatedly delays replies, misses check-ins, does not provide requested updates, or fails to follow the agreed routine, the coach will still be regarded as ready and available to provide the agreed service.

4. Progress and Results

Results vary from person to person. Progress may occur gradually and may include visible skin improvement, reduced symptoms, better skin response, improved hydration, reduced redness, calmer skin, fewer breakouts, or improved skin texture.

5. Positive Change During Coaching

If there is any visible improvement, measurable positive response, or any beneficial change in the client’s skin condition during the coaching period, this will be considered progress. Continued consistency may lead to further improvement over time. In these circumstances, amounts paid are non-refundable.

6. Coach Follow-Up

The coach may assess progress during the coaching period through photos, written updates, check-ins, or other reasonable follow-up methods in order to monitor the client’s condition and guide next steps.

7. Full Refund Eligibility

A 100% refund may only be requested if all of the following conditions are met:

• the client has completed the full coaching period;
• the client has followed the recommended skincare routine consistently;
• the client has used the recommended products or routine as directed;
• the client has provided reasonable progress updates when requested;
• the client has remained actively engaged throughout the coaching period; and
• there has been absolutely no measurable improvement or positive change in the client’s skin condition at all.

8. No Refund for Non-Participation

Refunds will not be provided where dissatisfaction, lack of progress, or incomplete results arise from the client’s own failure to participate, including but not limited to:

• inconsistent use of products,
• failure to follow instructions,
• failure to attend check-ins,
• delayed or absent communication,
• failure to provide updates,
• interruption or abandonment of the coaching process.

9. Respectful Conduct

Coaching is provided in a professional and respectful environment. If a client becomes abusive, hostile, repeatedly disrespectful, or seriously uncooperative, the coach reserves the right to discontinue coaching services. In such cases, fees already paid remain non-refundable.

10. Australian Consumer Law

Nothing in these terms excludes rights available under Australian Consumer Law. However, change of mind, non-participation, inconsistent communication, or failure to follow the coaching process does not create a right to a refund.